Shipping Policy

When Will My Order Arrive?

We are committed to do all in our power to ensure our customers' orders are completed fully and without delay. However, please note orders’ arrival dates cannot be guaranteed as the volume of orders, postal mishandling, and technical malfunctions could have an influence.

We ship Monday through Friday, excluding weekends and select holidays. Orders are usually processed and shipped within 2 business days, but please note that there may be processing delays in shipping during sale events and peak shopping days. If you need to receive your package by a specific date, you can always email us at info@panamajack.com or call us at 1-800-840-5225 for help. All orders ship via USPS or UPS Ground.

 Panama Jack shipping hat box

Tracking Information

You should receive an email notification with your tracking number once your order has been shipped (excluding weekends and holidays). Please be sure to check your spam folder if you did not receive your tracking notification in your email inbox.

Domestic (U.S.) Contiguous States Shipping Prices & Details

*FREE SHIPPING ON ORDERS $50+

Free Shipping applies to orders within the contiguous United States only. Your shipping address must be deliverable by UPS or the USPS. Orders outside of the contiguous United States do not qualify for this offer.

CONTIGUOUS STATES SHIPPING CHARGES

(Our Choice of Carrier)

ORDER SUBTOTAL COST
$0-$11.99 $3.00
$12.00-$24.99 $6.00
$25.00-$49.99 $9.00
$50+ FREE SHIPPING

Standard orders can be shipped any of the following ways, based on our discretion. Please note that transit times are not guaranteed. Sorry, no local pickups are allowed. Since signatures are not required for delivery, the decision to leave your package at your door will be left up to the delivery carrier.

USPS: First Class (1-3 Days), Priority (1-3 Days), Parcel Select (2-8 Days)

UPS: Ground (1-5 Days), SurePost (Ground +1 Day)

Please note that any orders containing Panama Jack Continuous Spray Sun Care products must ship via a ground transit service only.

Domestic Non-Contiguous Locations Shipping Prices & Details (Alaska, Hawaii, U.S. Territories, APO/FPO)

Your shipping address must be deliverable by UPS or the USPS. Orders outside of the contiguous United States do not qualify for the "Free Shipping On Orders $50+" offer.

NON-CONTIGUOUS LOCATIONS SHIPPING CHARGES

(Our Choice of Carrier)

ORDER SUBTOTAL COST
$0-$11.99 $6.00
$12.00-$24.99 $12.00
$25.00+ $18.00

Standard orders can be shipped any of the following ways, based on our discretion. Please note that transit times are not guaranteed. Sorry, no local pickups are allowed. Since signatures are not required for delivery, the decision to leave your package at your door will be left up to the delivery carrier.

USPS: First Class, Priority, Parcel Select

UPS: SurePost

Please note that any orders containing Panama Jack Continuous Spray Sun Care products must ship via a ground transit service only.

APO & FPO Addresses

Having trouble entering an APO or FPO address on our order form? Following these steps should help:

City field: Enter "APO" or "FPO."
State/Province/Region field: Choose "AE" if the recipient is stationed in Europe, Canada, Africa, or the Middle East. Choose "AA" if the recipient is stationed in the Americas. Choose "AP" if the recipient is stationed in Asia or the Pacific.
Country field: Always select "United States" from the drop-down menu regardless of where the recipient is stationed.

Following these steps will ensure that you're charged the correct shipping amount and that your order will be delivered in a timely fashion.

International Shipping Details

Panama Jack has partnered with SkyBOX Checkout for international orders. By placing an international order you agree to the Terms and Conditions and the Privacy Policies of both Panama Jack and SkyBOX Checkout.

For further information, including answers to some FAQs, please either visit the links below or the "We Ship Worldwide" and "Ship To" links at the top of our PanamaJack.com website.

 

Who Is SkyBOX Checkout?

What Countries Do You Ship To?

What Payment Methods Are Available To International Customers?

What Are Duties And Taxes?  Are Any Additional Fees Or Costs Due Upon Delivery Of My International Order?

When Will I Receive My Order?

Who Do I Contact If I Have Questions About My Order?

What Is The Return Policy?